01. How is your moss made?
We harvest moss when it is at its freshest and most plump state, and then process it through dehydration, drying, dyeing, and other steps. This retains some moisture in the moss, making it look fresh and vibrant while maintaining the plant's appearance and texture for a long time. The moss can also be dyed into various colors. Non-toxic and harmless ingredients are used in the process. There are no pests, and it will not cause any harm to the body or the environment. The moss retains moisture and might slightly stain surfaces; however, the dye is safe and non-toxic. Please wear gloves during the installation process. If stained on the skin, do not worry, it can be washed off with soap and water.
02. How long does moss last?
Under suitable temperature and humidity, the moss can remain fresh for 3-5 years. The higher the humidity, the fresher the moss appears. If the environment is too dry, some moisture in the moss will evaporate. When the humidity returns to normal, the moss will gradually recover.
03. How to take care of moss?
1) Moss products do not need watering or soil and require almost no maintenance.
2) Do not place outdoors. Keep the product indoors, away from fire and direct sunlight, as this can cause the moss to fade or dry out.
3) Please avoid frequently touching it or subjecting it to folding and crushing.
4) Keep in a moisture-proof environment, where the air humidity does not exceed 70%.
5) After displaying for a period, you can use a hairdryer on a cool setting to gently blow off the dust.
6) If you find the moss starting to dry, do not water or spray any liquid on it. Drying may be due to the air being too dry or the temperature too high; try increasing the humidity in the environment.
04. Where can moss be used as a decoration?
It can be used for indoor spaces and wall decorations, such as living rooms, bedrooms, dining rooms, meeting rooms, offices, or public areas.
05. Will the product look exactly like what is shown in the pictures?
No, it won’t be exactly the same. Our products are made from real moss, and each piece is unique. The color and shape will vary as they are hand-assembled, making each product unique.
06. Does the product smell?
As moss is harvested from nature and processed, it will have a plant smell, but this will gradually dissipate over time.
07. Will the moss fall off from the decoration?
All of our products are handmade and undergo quality control before shipping out. However, during transportation, there may be a small amount of moss shedding. In this case, customers will need to reattach the moss themselves.